Questions on space issues with boxes and bins

Yes. Call Torbay Council’s Customer First Call Centre to order more recycling containers. Until additional recycling containers are delivered, recycling can be presented in plastic bags and will be picked up by recycling crews if labelled ‘Recycling’. Black bags are not acceptable for this.

While the new recycling system should mean you can recycling up to 80% of your household waste, any excess residual waste that will not fit inside the wheeled residual waste bin should be placed next to it on your collection day in residual waste sacks (covered by cardboard or an old sheet to stop seagulls pecking the bags).

If you feel you do not have space for a residual wheeled bin you can contact Torbay Council’s Customer First call centre on 01803 207900, who will be happy to review this with you and if possible suggest alternatives.

Residents have been given two food waste containers, a small caddy which is designed to fit in the kitchen as a convenient temporary bin to take food waste during meal preparation. There is then a larger, lockable food waste bin which the caddy can be emptied into. This larger food waste bin will be collected on a weekly basis and has been designed to be large enough to hold weekly food waste for an entire family.

In May Gurney’s experience operating similar food waste schemes for 20 local authorities covering 2.2 million people across the UK, once people see how much food they are wasting, they usually cut the amount they throw away by around 25%, which saves them money and is good for the environment.

If large families need additional recycling bins they can be provided. Residents can request additional bins by the following routes:

Telephone: Torbay Council’s Customer First Call Centre – 01803 207 900
Email: wastedoctors@tor2.co.uk
Twitter: twitter.com/servingtorbay
Write: TOR2 – Customer Centre, Aspen Way, Yalberton Industrial Estate, Paignton, Torbay, TQ4 7QR

Yes, we are keen to encourage people to recycle as much as possible, so if people want additional recycling bins we can provide these. We ask residents to contact TOR2 by the following methods:

Telephone: Torbay Council’s Customer First Call Centre – 01803 207 900
Email: wastedoctors@tor2.co.uk
Write: TOR2 – Customer Centre, Aspen Way, Yalberton Industrial Estate, Paignton, Torbay, TQ4 7QR